Online Number Skype > IM+Talk

Everything about IM+ Talk, Blackberry version - known issues, support questions, bug reports, feature requests and suggestions.

Online Number Skype > IM+Talk

Postby gabriel.nino » Tue Jul 27, 2010 2:33 am

Hi I have an online number with Skype. The number is from Mexico. I also have a Blackberry Bold 9700.

Does anybody know if I can use this number on my BB Bold with IM+Talk (receive and/or make calls)? Can I make calls?

Thanks in advance for your help!!
gabriel.nino
 
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Re: Online Number Skype > IM+Talk

Postby Michael_S » Wed Jul 28, 2010 6:46 am

Let me describe how IM+ for Skype deals with phone calls in callback mode.

When you make a call both the contact person and you will get the call.
This is because when you use IM+ for Skype you are actually making two calls:
one - to Skype contact or to phone number and another - to your callback number.
Calls to your Skype contacts are free. Calls to phone numbers and callback to your
phone number are possible due to SkypeOut service and are charged according
to SkypeOut rates.

If you have a SkypeIn number, you will not be charged SkypeOut credits for callback.
But you will be charged by your mobile provider for outgoing call to your SkypeIn number.
That's why we recommend you to use SkypeIn only if it is a local number of your country
or if your mobile provider offers favorable tariffs for calling this phone number. Otherwise
your mobile provider may charge a good deal of money for outgoing call to this phone
number.
Using SkypeIn enables allows to calls your Skype contacts without SkypeOut charges.
But you still need SkypeOut credits, if you want to call landline and mobile phones using
IM+ for Skype.

If you have decided to use SkypeIn, in IM+ for Skype please go to "Menu"/"Locations",
press the menu button and select "Create SkypeIn". Enter your SkypeIn number and select
"Create" from the menu.
Then please highlight SkypeIn, press the menu button and select
"Activate Location".

Then please check your mobile phone number. Please go to "Locations",
highlight "Mobile/ Active" press the menu button and choose "Edit Location".
Please select the country code from the list and enter the city code or the code of
your mobile carrier and then your number.
Michael Sergievsky
ShapeServices Support Team
http://www.shapeservices.com
Michael_S
 
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