Skype - People can't hear me

[skyper]

Hello,

I have a BB 9000, OS 5.0.0.441 and I have installed IM+ for Skype. I am in TRIAL mode, I can log in my skype account and see my contacts. I can call them and they can call me and I can hear them fine however they can't hear me when I am talking.

Is this because I am in trial mode?

I have tried Direct TCP, MDS/BES and BIS-B but this did not help.

Any suggestions?

[drmed]

I have the same problem on At&T BB 9700 with BB OS 5. TCP or BIS over WiFi. Still no luck. I tried to push the convinience key to talk, tired without pushing it, the other end cannot hear me. Btw, I am trying it with skype out.

[Michael_S]

Sorry for the delay in response.

Please send us the request by filling the support form at "Help" - "Support&About". We will investigate this issue thoroughly.

[icond]

The same problem( bold 9700)
please help to resolve this problem

[Michael_S]

The same problem( bold 9700)
please help to resolve this problem

Our developers are investigating this issue.
Please send us your logs from "Help" - "Support&About" and provide your nickname from this forum in your support request.

[grm1123]

Same issue. Bold 9700 AT&T O/S 5.0.0.405. I can hear the caller on my BB my the caller cannot hear me on the PC. This occurs no matter which was the call was initiated

[jagv98]

I have the same problem, I have a BlackBerry 9700 and OS 5.0.442 by Indosat, I can call to everybody but I can´t recieve incoming calls to anybody. And the people can´t hear me.

I paid for nothing??

[Michael_S]

Our developers are investigating this issue now. Please send your logs from "Help" - "Support&About".
Sorry for the inconvenience.

[grm1123]

Any updates to this issue yet?

[Michael_S]

We could reproduce the issue. Our developers are working in the fix. Hopefully this issue will be fixed soon.

Please accept our apologies for the inconvenience.