Skype - People can't hear me

Everything about IM+ Talk, Blackberry version - known issues, support questions, bug reports, feature requests and suggestions.

Re: Skype - People can't hear me

Postby grm1123 » Wed Mar 31, 2010 12:52 pm

Thank you Michael
grm1123
 
Posts: 15
Joined: Sat Mar 27, 2010 7:07 pm

Re: Skype - People can't hear me

Postby grm1123 » Mon Apr 05, 2010 12:44 pm

Michael, do we have an ETA on this...would love to be able to utilize the application. Thank you.
grm1123
 
Posts: 15
Joined: Sat Mar 27, 2010 7:07 pm

Re: Skype - People can't hear me

Postby Michael_S » Wed Apr 07, 2010 1:10 pm

Unfortunately the cause of this issue was not determined yet therefor we cannot specify the time frames for this issue to be fixed for now, sorry.
Michael Sergievsky
ShapeServices Support Team
http://www.shapeservices.com
Michael_S
 
Posts: 174
Joined: Wed Aug 12, 2009 2:00 pm

Re: Skype - People can't hear me

Postby grm1123 » Tue Apr 20, 2010 3:17 pm

This is now going on 2 weeks. Any updates as of yet?
grm1123
 
Posts: 15
Joined: Sat Mar 27, 2010 7:07 pm

Re: Skype - People can't hear me

Postby Michael_S » Thu Apr 22, 2010 1:13 pm

Unfortunatley this project was put on hold temporarily.

We plan to resume the development in about a week.
Sorry for inconvenience.
Michael Sergievsky
ShapeServices Support Team
http://www.shapeservices.com
Michael_S
 
Posts: 174
Joined: Wed Aug 12, 2009 2:00 pm

Re: Skype - People can't hear me

Postby grm1123 » Fri Apr 23, 2010 1:45 pm

I'm not sure I understand. You are selling a piece of software that does not work on some "mainstream" blackberry models, there is no warnings regarding this on your website and now you have "put on hold" your engineering department to find a fix for people who have purchaced this application. If I did that in my business....I would be out of business.
grm1123
 
Posts: 15
Joined: Sat Mar 27, 2010 7:07 pm

Re: Skype - People can't hear me

Postby Jason » Fri Apr 23, 2010 7:53 pm

My fiancee who has a blackberry is having this same issue. She downloaded the trial version and can call my Droid cell that has skype installed and she can hear me just fine but I can't hear her at all ever. If this problem is ever fixed we will purchase the product.
Jason
 
Posts: 1
Joined: Fri Apr 23, 2010 7:51 pm

Re: Skype - People can't hear me

Postby Michael_S » Wed Apr 28, 2010 3:07 pm

The development of IM+ Talk was resumed this Monday.

Our developers are working on the bugfixing update.
Unfortunately we cannot specify the time frame for it to release for now.
Michael Sergievsky
ShapeServices Support Team
http://www.shapeservices.com
Michael_S
 
Posts: 174
Joined: Wed Aug 12, 2009 2:00 pm

Re: Skype - People can't hear me

Postby grm1123 » Sun May 09, 2010 5:38 pm

We are now 3 months into this issue. What is the ETA for the update so that we can use this application that we PURCHASED!
grm1123
 
Posts: 15
Joined: Sat Mar 27, 2010 7:07 pm

Re: Skype - People can't hear me

Postby Michael_S » Tue May 11, 2010 12:27 pm

grm1123 wrote:We are now 3 months into this issue. What is the ETA for the update so that we can use this application that we PURCHASED!


The next version of IM+ Talk is on the development stage for now, it is to be released on about 20th-25th May.

Sorry for so prolonged inconvenience.
Michael Sergievsky
ShapeServices Support Team
http://www.shapeservices.com
Michael_S
 
Posts: 174
Joined: Wed Aug 12, 2009 2:00 pm

PreviousNext

Return to IM+ Talk (former IM+ for Skype), Blackberry version

Who is online

Users browsing this forum: No registered users and 1 guest